Thank you for shopping with us! We are committed to providing high-quality digital products and ensuring that our customers have a great experience. As our products are digital and delivered immediately after purchase, we have a strict no-refund and no-return policy for most items.
However, we understand that situations may arise where you need assistance. Below are the details of our policy:
1. Digital Products and Instant Delivery All digital products, such as software, applications, courses, ebooks, subscriptions, and other downloadable content, are delivered instantly and cannot be returned. Once the digital product has been delivered or accessed, we cannot offer a refund.
2. Exceptions to the Refund Policy In certain cases, we may consider refunds on a case-by-case basis, such as:
- If the product you received is defective, corrupted, or not as described.
- If there was an error in processing your order (e.g., duplicate charges, incorrect product delivered).
- If the product is unavailable due to technical issues on our end.
If you believe your case qualifies for a refund under the above conditions, please contact us within 7 days of purchase with your order details. We will review your request and respond promptly.
3. How to Request a Refund If you feel that your situation qualifies for a refund under the exceptions, please contact our support team at info@fun-on-time.guru. Provide the following information:
- Your order number.
- A brief description of the issue.
- Any relevant screenshots or error messages (if applicable).
4. No Refund for Change of Mind Please note, we do not offer refunds for products if you simply change your mind, accidentally purchase the wrong item, or no longer wish to use the product.
5. Support and Assistance If you encounter any issues with your digital product, our support team is available to assist you. We are dedicated to resolving any technical issues and ensuring you get the most out of your purchase. Please reach out to us at info@fun-on-time.guru for any assistance.
6. Contact Us For any questions or concerns regarding our Refund and Returns Policy, feel free to contact us at info@fun-on-time.guru. We are happy to assist you!
We hope this Refund and Returns Policy provides clarity.
Thank you for your understanding and for choosing our digital products!